Text Message Opt-In Disclosure
EK Balam Createch LLC
Effective Date:
Program & Purpose
Program Name: Ek Balam Alerts (toll-free). We send texts related to your inquiry and our services, such as appointment coordination, confirmations, service/status updates, and follow-ups.
Opt-In Methods
- Submitting our web form and checking the SMS consent box
- Texting a provided keyword to our toll-free number (when offered)
- Requesting updates via phone/email and confirming SMS consent
Message Frequency
As needed related to your inquiry (e.g., a few messages around scheduling/updates). No recurring marketing without additional consent.
Charges
Message & data rates may apply. Your wireless carrier’s standard rates apply.
Opt-Out & Help
Reply STOP to end messages. Reply HELP for help. You can also contact customer care at
Support or +1 (972) 474-1277.
Consent is not a condition of purchase.
Examples of Messages
- “Appt confirmed for Tue 3–5pm. Reply 1 to confirm or 2 to reschedule.”
- “Tech en route. ETA 20–30 min.”
- “Thanks for reaching out! What time works best for service?”
Privacy & Terms
See our
Privacy Policy
and
Terms of Service.
We use your number only to deliver requested updates and related service communications, per our policy.
Eligibility & Carrier
You must be the account holder or have authorization to enroll the number. Carrier disclaimer: carriers are not liable for delayed or undelivered messages.
Business Identity
EK Balam Createch LLC · 5900 Balcones Drive, Suite 100, Austin, TX 78731Email: Support · Phone: +1 (972) 474-1277
