Text Opt-In Disclosure

Text Message Opt-In Disclosure

EK Balam Createch LLC
Effective Date:

Program & Purpose

Program Name: Ek Balam Alerts (toll-free). We send texts related to your inquiry and our services, such as appointment coordination, confirmations, service/status updates, and follow-ups.

Opt-In Methods

  • Submitting our web form and checking the SMS consent box
  • Texting a provided keyword to our toll-free number (when offered)
  • Requesting updates via phone/email and confirming SMS consent

Message Frequency

As needed related to your inquiry (e.g., a few messages around scheduling/updates). No recurring marketing without additional consent.

Charges

Message & data rates may apply. Your wireless carrier’s standard rates apply.

Opt-Out & Help

Reply STOP to end messages. Reply HELP for help. You can also contact customer care at
Support or +1 (972) 474-1277.
Consent is not a condition of purchase.

Examples of Messages

  • “Appt confirmed for Tue 3–5pm. Reply 1 to confirm or 2 to reschedule.”
  • “Tech en route. ETA 20–30 min.”
  • “Thanks for reaching out! What time works best for service?”

Privacy & Terms

See our
Privacy Policy
and
Terms of Service.
We use your number only to deliver requested updates and related service communications, per our policy.

Eligibility & Carrier

You must be the account holder or have authorization to enroll the number. Carrier disclaimer: carriers are not liable for delayed or undelivered messages.

Business Identity

EK Balam Createch LLC · 5900 Balcones Drive, Suite 100, Austin, TX 78731
Email: Support · Phone: +1 (972) 474-1277
© EK Balam Createch LLC · All rights reserved.